Atomicwork is an employee support platform to help IT, HR, and Finance teams move from supporting employees to helping employees succeed and achieve their goals. This means simplifying operations and automating tasks so that employees can get instant help and answers.
Here’s how your teams can benefit from Atomicwork:
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Use your AI Assistant to deflect questions. Your AI Assistant can federate knowledge from many sources - company wiki, policy docs, service catalog, FAQs, and previous conversations on Slack/Microsoft Teams - to answer employee questions. IT and HR teams can use it to deflect FAQs so they can focus on the hard problems.
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Manage requests with your AI Assistant. If your Assistant doesn’t know the answer to a question, it can help the employee raise a request so an agent can provide a solution. Every team - IT, HR, and Finance - can have their own workspaces to work on requests, teach the Assistant information, and manage channels independently.
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Set up workflows to automate work. Configure prioritization, approval, and triaging flows so that Atomicwork can easily handle routine actions on your behalf. All you have to do is define the trigger, the conditions, and the actions you want Atomicwork to take, and Atomicwork will take it from there.
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Design employee journeys. Manage collaborative employee experiences like onboarding, offboarding, promotion journeys that involve cross-coordination across many teams like IT, HR, Payroll, Office management, department heads, L&D etc., from one place.
Take Atomicwork for a spin yourself; if you run into any roadblocks or have questions, feel free to use this widget to find help or write to us at explore@atomicwork.com. We’re always happy to help!